Refund Policy
Buyers should be able to evaluate fit before committing. Trial downloads, demos, and support questions are encouraged before purchase.
Desktop software
Refund requests are reviewed within 14 days of purchase when the license has not been used for production deployment or redistributed.
API plans
Monthly API plans can be canceled before renewal. Consumed request volume and completed onboarding work are generally not refundable.
Technical issues
If a product cannot be activated or used as described, contact support with the order email, license key, OS, and error details.
How to request
Email [email protected] with your PayPal order ID, product name, and reason for the request.
Questions: [email protected]
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